LJM Consultants helps shippers reduce parcel costs with auditing and rate analysis programs. We examine past and current shipping invoices to evaluate your rates and identify all overcharges. We also work directly with carriers to recover the refunds that you are owed. We work on contingency, so you pay us only a portion of the money you recover or save.
Bottom line: You minimize your shipping costs and recover refunds without increasing your workload or expenses.
Our Comprehensive 45-Point FedEx & Ups Audit
Our combination of logistics experience and programming expertise enables us to perform the most complete audits in the parcel industry. Our
proprietary 45-point audit accounts for every factor that affects your billing costs and enables you to maximize your refund recovery and minimize future overcharges.
2%-6% savings are typical. Here is a look how LJM Consultants' auditing services protect you on every single shipment...
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UPS and FedEx Contract and Rate Negotiations
When we assist you in negotiating your carrier agreement, you lower your rates, you lower your shipping spend and improve profitability. Your carrier might tell you that your rates cannot be lower, but LJM Consultants can usually find opportunities for lower rates and a better agreement. There are many variables in every contract, and we have the expertise to spot your savings opportunities. When LJM handles your carrier contract rate negotiations, you reap the benefits without having to invest long hours in the process.
10% to 25% savings are typical when a LJM Consultant assists with your carrier negotiations.
You don't know what you don't know!
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Rate Variances: We insure that every package shipped has the correct base rate and tier based incentive as well as any accessorial charge concessions. If your fees are not 100% compliant with your negotiated agreement, we get you your money back.
Duplicate Charges: We have uncovered many instances where a client has been charged more than once for a shipment or an entire invoice where we garnered a substantial refund.
Accessorial Charges Review: Up to 35% of your shipping costs can be "Accessorial Charges". Over the last several years, accessorial costs have increased at 10 times the rate of the published base rates. Carriers understand that most shippers are highly aware of increases to the base rates, but lack the knowledge, time and resources to accurately quantify the affect of new and increased accessorial charges; ex:
Residential Adjustments, Dimensional Weight, Address Corrections, Delivery Area Surcharges, fuel Surcharge etc. This has allowed carriers to add new charges and increase their margins at a staggering pace. LJM will insure that you are being billed correctly for these additional fees.
Guaranteed Service Refunds (Late Delivery): Every Package that leaves your facility, whether it shipped Ground, 2nd day, Next day, 3-day select, or International has a
guaranteed delivery time. Over $2 Billion go uncollected yearly because shippers do not have the time, resources or technology to collect these refunds. LJM recovers 2% - 4% of our client's parcel expenses for
packages delivered late. If a parcel is late with no valid exception given by the carrier (weather, etc) LJM will claim the refund.
Manifested Not Shipped Services (MNS): Carriers sometimes charge customers for packages that were never shipped, such as a cancelled delivery or an order consolidation. Our invoice audits will identify these charges and recover your overpayments.
Lost and Damaged Claims Filing: We take the headache out of filing for lost packages. LJM tracks every parcel and identifies packages that were never scanned or delivered; we submit tracers to the carriers and process the claim documents on behalf of our clients. LJM secures carrier refunds for the insured value of the merchandise or up to $100 for uninsured packages, plus shipping charges (additional insurance is not necessary to recover these refunds). This simplifies a tedious manual claims process and provides full visibility to customer while assuring no valid claim is missed.
